How do you maximize the best possible outcomes when it matters most?
Cerner guest blog by StayWell CEO Nicole Latimer
Published on January 15, 2018
A few years back, one of our clients — a large academic medical center (AMC) — invited my colleagues and me to attend its patient and family council. This AMC would regularly bring in patients and family members to provide the organization with feedback and advice on how to better provide their services and improve the patient and family experience.
At this forum, we heard from patients who spoke passionately about the need for consistent and accessible education. One was a terminal cancer patient who describe…